Table of contents

TABLE OF CONTENTS

CHAPTER ONE:
PRINCIPLES OF MANAGEMENT
Introduction ………………………………..1
Basic Concepts in Management ………………………………..2
14 Management Principles ………………………………..4
Managerial Functions ………………………………..8
Application of Managerial Functions in Modern Organizations ………………………………..25
Nature and Purpose of the Organizing Function ………………………………..26
Types of Managers ………………………………..28
Managerial Roles and Skills ………………………………..43
Challenges for Management ………………………………..51

CHAPTER TWO:
EMPLOYEE SELECTION, AND STAFF APPRAISAL, MANAGEMENT DEVELOPMENT, MOTIVATION AND LEADERSHIP
Introduction ………………………………..55
Employee Selection ………………………………..55
Best Practices for a Successful Employee Selection Process ………………………………..58
Staff Appraisal ………………………………..60
Management Development ………………………………..87
Motivation ………………………………..88
Leadership ………………………………..114
Controlling ………………………………..137

CHAPTER THREE:
CONTROL SYSTEM
Introduction ………………………………..141
Types of Control Systems in Management ………………………………..141
The Control Process ………………………………..148
Control Technique ………………………………..155
Recent Developments in the Control Function ………………………………..158

CHAPTER FOUR:
THE NIGERIAN ENVIRONMENT
Introduction ………………………………..161
Management Problems in Nigeria ………………………………..175
Decision Making ………………………………..178
Programmed and Non Programmed Decision Making ………………………………..179
Decision Making Theories ………………………………..199
Decision Making Process ………………………………..202

CHAPTER FIVE:
EVOLUTION OF MANAGEMENT THEORY
Introduction ………………………………..205
Management Theories ………………………………..206
Henri Fayol’s Contribution ………………………………..210
Max Weber’s Contribution ………………………………..213
Frederick Winslow Taylor’s Contribution ………………………………..216
Peter Drucker’s Contribution ………………………………..219
Scientific Management Theory ………………………………..222
Job Specialization and the Division of Labour ………………………………..226
F.W. Taylor and Scientific Management ………………………………..228

CHAPTER SIX:
THE GILBRETHS
Introduction ………………………………..233
Administrative Management Theory ………………………………..235
The Theory of Bureaucracy ………………………………..239
Henry Fayol’s Principles of Management ………………………………..243

CHAPTER SEVEN:
BEHAVIOURAL MANAGEMENT THEORY
Introduction………………………………..249
Historical Background ………………………………..249
The Work of Mary Parker Follett ………………………………..251
The Human Relations/Neo Classical Theories of Management ………………………………..253
The Hawthorne Studies and Human Relations ………………………………..255
Theory X and Theory Y ………………………………..258
Theory Z ………………………………..261
Organizational Environment Theory ………………………………..263
The Systems/Modern Theories of Management ………………………………..264
The Managerial Behavioural Movement ………………………………..269
The Grid Approaches ………………………………..270
Participative Models ………………………………..271
Quantitative and Behavioural Control Models ………………………………..272
Testing Specific Theories and Models in Nigeria ………………………………..275
Criteria for Locating Bad Management Practices ………………………………..276
Application of Management Theories to Nigerian Organizations ………………………………..277

CHAPTER EIGHT:
MOTIVATION
Introduction ………………………………..285
Definition of Motivation ………………………………..285
Types of Motivation ………………………………..285
Theories of Motivation ………………………………..286
Nature and Process of Motivation ………………………………..294

CHAPTER NINE:
THE ORGANIZATIONAL ENVIRONMENT
What Is the Organizational Environment ………………………………..301
The Task Environment ………………………………..302
Forces in the Task Environment ………………………………..303
Economies of Scale ………………………………..318
The Industry Lifecycle ………………………………..320
General Environment in Management ………………………………..324

CHAPTER TEN:
MANAGING THE ORGANIZATIONAL ENVIRONMENT
Introduction ………………………………..331
Reducing the Impact of Environmental Forces ………………………………..335
Creating an Organizational Structure and Control Systems ………………………………..336
Boundary Spanning Roles ………………………………..338
Managers as Agents of Change ………………………………..340

CHAPTER ELEVEN:
THE GLOBAL ENVIRONMENT
Introduction ………………………………..45
Declining Barriers to Trade and Investment ………………………………..352
Declining Barriers of Distance and Culture ………………………………..359
Effects of Free Trade on Managers ………………………………..363
The Global Task Environment ………………………………..367
Forces in the Global Task Environment ………………………………..376
The Global General Environment ………………………………..394
Forces in the Global General Environment ………………………………..396
Choosing a Way To Expand Internationally ………………………………..418
Choosing a Method ………………………………..427
Impediments to an Open Global Environment ………………………………..429